FAQs

Restock dates

Restocks will happen monthly. These will be announced via social media (so check me out on Instagram, Facebook and TikTok) and also emailed through to subscribers (insider secret:check your spam!). I will be announcing a week prior to restocking and pictures of the pieces available will be posted during that week

Postage

Postage is a flat rate of $15 for Standard Post within Australia. Please see the checkout for international postage rates. 

Custom orders

I am always happy to discuss custom orders but be aware timing and scheduling can make this difficult and not always available 

Care instructions for pieces

Most pieces are microwave-able and safe for the dishwasher. Pieces with gold or silver luster however are handwash only and not suitable for dishwasher use

Delivery and shipping

The current processing time is 5 business days from purchase. This is to ensure that all pieces are adequately wrapped and boxed to be sent to you safely.

Express shipping is not available at this time. 

 

Returns and breakages

Unfortunately no matter how much care is taken during packaging and shipping damage can still occasionally happen. In case of breakages during shipping, the option of either a) full refund including postage or b) replacement of the damage piece will be offered. Photo evidence of breakage and condition of packages will be required.